Delivery costs (to Mainland UK) are calculated by weight and size with prices generally as follows:
Small - Medium - £39
Large - £60
You will find the calculation for each piece of furniture when you get to the checkout. Furniture is often delivered by our own team but where this is not possible we will arrange for a courier or out sourced delivery team. We will always liaise with you in advance. Alternatively you can choose to Click and Collect. We are happy to provide estimate for deliveries outside of Mainland UK on request. Feel free to call our showroom if you’d like more specific information.
Due to UK Covid-19 guidelines, we are temporarily operating a doorstep delivery service, please be aware for large items you may need someone to help you bring your purchase into the property.
We operate a fair delivery policy. All small items are dispatched using Royal Mail, medium sized items via courier and Furniture using our dedicated delivery service who will place & install the piece for you in your home if required.
It is our policy that if you don’t love your furniture it can be sent back straight away. Inspect your furniture on delivery and if it is not satisfactory we’ll take it away and refund you in full. Alternatively we can exchange your furniture free of charge if you let us know within 14 days*. If you would like to return an item please give our front desk team a call on 01825 790200 or send an email to: [email protected]
For full details on our 14 day returns policy please see our terms and conditions.
*For a refund after delivery a collection charge will apply for full terms and conditions. UK mainland deliveries only, furniture must be in a new and unused condition, failure to take reasonable care may result in a claim against you, the furniture needs to be made available for collection within 14 days of cancellation.
Due to the busy nature of our shop we will require at least 48hrs notice of any furniture returns made in person.
Tranquillity as the name suggests is a relaxing blend of lavender, orange & ylang ylang
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