Showroom FAQ


The questions we get asked the most...

What times do you open?
 
 

We are open from 10am - 5pm from Monday to Saturday and 11am - 5pm on Sundays and Bank Holidays. Keep an eye out for special opening hours at Christmas and Easter.

What time does the Café stop serving?
 
 

We serve hot food from 10am until 4pm daily with scrumptious snacks such as pastries and cakes being served until 4.45pm

What happened to the elephants?
 
 

The elephants we all know and love as a landmark were removed due to structural issues, but they will be back!

Are you dog friendly?
 
 

Yes! We are very dog friendly - All we ask is that all pooches remain on a lead, are cleaned up after and of course, are available for plenty of pats and love from our staff!

Can I get a gift voucher?
 
 

Yes we do! We offer gift vouchers in store from £5 upwards, valid for 12 months, providing the perfect last minute desperate present. Our gift vouchers can be used in store, in the café and for live music tickets so if the recipient isn’t over the moon, then there’s no hope!

Do you deliver?
 
 

Yes we offer a wide range of delivery services and will do our utmost to deliver anywhere between the North and South Poles. Please call 01825 790200 to discuss your requirements.

Can I collect?
 
 

Yes you can collect 7 days a week from our Sussex showrooms during our opening hours, just let us know a day in advance. If you have paid for delivery online, don’t worry we will refund you the delivery cost when you collect!

Is all of your furniture from India?
 
 

A large selection of our antique, original furniture is sourced from India having been carefully hand selected by our wonderful directors. However, as we have grown over the years, we now source furniture from all over the UK, Europe and Asia.

Accessibility
 
 

The venue is wheelchair accessible and has designated bays in our front carpark for blue badge holders. Please contact a member of staff upon your arrival and we will be happy to assist in anyway we can.

Lost property
 
 

For lost items please contact the venue on 01825 790 200 during opening hours ( 10am to 5.30pm )

Can I get bespoke furniture made?
 
 

Sadly this is something we can no longer do however, we are often able to source a piece specifically to suit your needs so get in touch! A few of our contemporary ranges also offer a wide variety of fabric, wood strains and finishes to tailor the piece to your taste.

Accommodation
 
 

We are often asked about accommodation by guests visiting the area or attending our concerts. We highly recommend the following hotels, pubs and bed & breakfasts nearby for a good nights kip.

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