tb-heath safety
tb-heath safety

Trading Boundaries: Health & Safety

Please take the time to read the following update:

Although we were remaining optimistic, it is with heavy hearts that we’ve decided to temporarily close our showrooms and café with immediate effect. We feel this is the right thing to do to safeguard the health of not only everyone who shops with us but also our wonderful staff and their families.

Our website is bursting with wonderful products for you to browse and purchase online, so please take some time to have a look. We’re happy to facilitate ‘click and collect’ for local customers whilst adhering to strict social distancing protocols, otherwise please use our regular delivery options.

We are also looking at other ways to keep our loyal customers abreast of products and offers, so if you haven't already signed up to our mailing list please do so by using the link on our homepage so you stay up to date with news and developments. Our Facebook and Instagram feeds will also be busy so please like, comment and share so we can keep in touch.

Live Music & Events

Please note that all live music events until the end of May have been postponed. We continue to monitor the situation and have been in touch with all guests who have purchased tickets to any postponed events. We will announce revised dates as soon as possible so please bear with us during these extraordinary times and please be assured that any postponed concert will be rescheduled.

Support Independent Shops

We’d like to make a special request. If you decide to purchase any goods online rather than venturing out over the coming weeks, we urge you to consider looking at the websites of independent businesses such as ours. Large well known businesses will be able to weather this storm more easily than local, family run shops who may need your support now more than ever. So regardless of what it is you need, or where you live, please spend a few extra minutes searching for a company who really needs your support.

We hope you stay well and as unaffected by these unprecedented circumstances as possible!

Thank you all so much for your continued support!

Best Wishes & Love
The Trading Boundaries Team xxx

Returns

In order to make sure that your furniture is going to be very special we promise to you that if you don’t love your furniture it can be sent back straight away. Inspect your furniture on delivery and if it is not satisfactory we’ll take it away and refund you in full. Alternatively we will exchange your furniture free of charge if you let us know within 14 days*. If you would like to return an item please give our service team a call on 01825 790200 or send an email to: [email protected]

For full details on our fantastic 14 day returns policy please see our terms and conditions.

*For a refund after delivery a collection charge will apply for full terms and conditions. UK mainland deliveries only, furniture must be in a new and unused condition, failure to take reasonable care may result in a claim against you, the furniture needs to be made available for collection within 14 days of cancellation.

Collections:

Due to the busy nature of our shop we will require at least 48hrs notice of any furniture collections.

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